function provideAnswer(id){ var answerContainer = document.getElementById('col2faq'); switch (id) { case 1: answerStr = "

Do I need a chimney for my stove?

All of our stoves require a chimney, either a masonry or a stainless steel chimney."; break; case 2: answerStr = "

What fuel can I burn in the stove?

Mulberry multi-fuel stoves will happily burn coal, anthracite or any smokeless fuel, wood, turf, or peat briquettes."; break; case 3: answerStr = "

How many radiators will the stove heat?

The products page gives the heat output of each boiler stove and its radiator capacity."; break; case 4: answerStr = "

What size of a stove do I need?

Use the calculator on the stove selector page to determine the stove that’s right for you."; break; case 5: answerStr = "

Are the stoves available in Enamel finish?

Yes, all stoves are available in both Painted and Enamel finishes."; break; case 6: answerStr = "

What colours are available?

Matt Black Painted, and High Gloss Black Enamel."; break; case 7: answerStr = "

Will the stove fit on my hearth?

The JOYCE and YEATS will fit onto a standard 18” Hearth, but the BECKETT needs a larger hearth."; break; case 8: answerStr = "

What should the stove sit on?

The stove MUST sit on a non-combustible surface that is at least 20mm thick. This base should extend beyond the ashtray at the front of the stove. The “footprint” of each stove is given on the “Products” page."; break; case 9: answerStr = "

Is the stove Back or Top outlet?

All stoves in the Mulberry Multi-Fuel range can be installed as either “Top” or “Back” outlet."; break; case 10: answerStr = "

Who will install the stove for me?

Your Dealer will be able to recommend a suitable Installer in your area. In case of difficulty contact our office and we will provide a list of installers."; break; case 11: answerStr = "

If I take out a back boiler will I have to redo the plumbing?

No, the plumbing connections used for the back boiler can be used to connect the stove."; break; case 12: answerStr = "

What are the stoves made from?

All Mulberry stoves are made from high quality cast iron with a special heat resistant cast iron being used in areas where flame comes into contact with the iron."; break; case 13: answerStr = "

Who’ll service my stove and how often should it be serviced?

Your local Authorised Mulberry dealer will recommend a serviceman. In case of difficulty contact our office and we will provide a list of approved servicemen. The stove should be thoroughly cleaned once each year, ideally before the start of the winter. This is a relatively simple operation and can be carried out by anyone."; break; case 14: answerStr = "

Can I buy a Mulberry Stove over the internet?

No. Mulberry stoves are only sold by local Authorised dealers who can assure your satisfaction and safety by providing you with the correct stove for your needs, explaining its function adequately and dealing with installation, service and warranty issues."; break; case 15: answerStr = "

What are BTU's, and how do they compare with Kw?

Btu's (British Thermal Units) are a standard of measurement that represents the heat value of any type of energy used to create heat. The amount of fuel that a stove will consume per hour is calculated with the Btu value of the fuel it uses to determine the output of that appliance. Btu values of any type of energy are determined by the actual amount of heat required to increase the temperature of one pound of water by one degree Fahrenheit. For rough calculations 3,400 Btu’s are equivalent to 1Kw."; break; case 16: answerStr = "

What is radiant heat?

Radiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours that reflect more of it. This is why light coloured clothing is cooler than dark coloured clothing."; break; case 17: answerStr = "

What is conduction heat?

This is the transfer of heat through a body or substance. All of our stoves conduct heat to the air as it comes into contact with the hot glass and casting surface."; break; case 18: answerStr = "

What does Convection Heating mean?

This describes the transfer of heat by heating, then moving a substance. Simply put, the heat from our stoves is distributed via convection. This is when the air in front of the stove absorbs heat, becomes buoyant and rises to the ceiling. This draws cooler air behind it, mostly along the floor, which in turn, absorbs the heat and rises up, pushing the already warmed air along the ceiling. As long as there is a source of heat, this cycle will continue, constantly raising the overall temperature of the room"; break; case 19: answerStr = "

Is there a warranty with your products?

Mulberry Stoves are designed with reliability and simplicity in mind. Our Quality Assurance System is there to ensure that you receive a heating product that provides a lifetime of warmth and we provide an extended Warranty on stoves as summarised below. For full warranty conditions see our Warranty registration card."; break; case 20: answerStr = "

Warranty Information (Summary)

Firebox castings on all Mulberry appliances are covered by warranty for a period of three years from the date of purchase. External castings, not directly in contact with the fire, such as hob, sides, ashtray, front and fire door are covered against manufacturing defects for a period of five years. Glass is covered against thermal breakage for a period of two years. Refractory liners (fire bricks) are covered for a period of two years. Electrical components such as blowers and switches are covered for one year."; break; } answerContainer.innerHTML = answerStr; }